About the Business

We are a very Friendly and Family orientated company consisting of my Wife and just myself. I deal with all the Repairs, Installs, upgrades, etc and much more as outlined on the Services Page and my Wife deals with all the Paperwork and Customers over the phone. She loves to chat and meet new people, so I am sure she will make anyone feel welcome!

At AC - IT Repairs we are dedicated to getting your Laptop, Desktop PC or Printer back to you as soon as possible and in perfect working order. We are a very Friendly and Professional Family run company that delivers on quality. We will come to your home or Business for a repair, Install, etc... If it cannot be fixed onsite we will take it away and return it to you at the earliest opportunity. With our experience in Customer care and call handling, we deliver exceptional care and support for your product/s.

AC - IT Repairs provides business computer support for small businesses or Home Use Customers in West Kent, Sussex, Surrey. We offer the highest level of customer support and technical expertise for all aspects of your home or business computing requirements. Supporting your business is our business, so we bring our unrivaled technical expertise to our customers along with something almost unheard of in the computer service industry; excellent and knowledgeable customer service.

We aim to contact Customers with an SLA (Service Level Agreement) within an hour of a call or e-mail request being made. We aim to fix it in 8 Hours. Obviously, sometimes things can take longer. This can depend on parts being ordered or Installs/Re-Installs and Data-Recovery. But we will always provide you with every detail, every step of the way! So with this in mind, you can depend on us!



Business Services

Installs

Installs

The Installations we provide are as follows;

- Cabling Installation

- PC, Laptop & Printer Installations

- Operating systems Installation & Upgrades

- Other Peripheral Installations

- Internet & Router Installation and Setup

- Network Installation.
IT Support

IT Support

IT Support: IT Support ranges from the Initial Install, Repair or Fix. We have an Helpdesk system in place and remote Support Software to help you on your way to resolve any issues.

Our Support ranges from the following;

- Email & Internet Support

- Virus/Malware Support and removal

- Installations

- Microsoft Application and Operating System Support

- Data Recovery.

Hardware

Hardware

Hardware:

- Laptop Repairs (Screens, USB, DC Jacks, Keyboards and more)

- PC Repairs (Motherboard, Memory, Hard Drive, Power Supplies and more)

- Printer Repairs and Servicing (Paper Jams, Upgrades, Maintenance Kits and more)

- Hardware Upgrades (Memory, Hard Drive, Graphics, Motherboard)

- Apple MAC, Macbook, IMAC Repairs, Installs, Upgrades and Repairs and Fault Finding

- Driver Support for your Hardware

- Hardware support and advice

- Router setup and configuration and Internet setup and advice

- TV and Surround Sound Setup and Installation

- Office Moves and Changes

We also deal with other Hardware setups/Installations. As an example Projector setups. If there is something that isn't listed, please by all means contact us and will see if we are able to offer the service.

Reviews

Robert Cook
20 Jul, 2017

Andy is a pleasure to deal with, great knowledge and reasonable charges. Would definitely recommend.

Jamie Knight
29 Apr, 2021

Great guy to do your computer repairs. He really knows what to do and gets on with the job.

Gallery

AC - IT

Location & Hours

3 Ellis Gardens

Crowborough, TN6 3FE
Mon 08:00 - 19:00
Tue 08:00 - 19:00
Wed 08:00 - 19:00
Thu 08:00 - 19:00
Fri 08:00 - 19:00
Sat 08:00 - 19:00
Sun 09:00 - 16:00
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