We provide a variety of support solutions to meet your business requirements.
Since we first started looking after our clients in 2001 our IT support has been built around getting your problems fixed quickly and being easy to work with. As such we always aim to get you back up and running as quickly as possible and we don’t demand that you commit to long term support contracts.
When you work with us you can expect to be kept informed at all times of how much the work is going to cost and when you’re going to be back up and running again. We have a complete job tracking system that you can use to view 24/7 to see what we’ve done.
Whether you want to be informed in person, by email or by text message we’ll keep you in the loop.
We’ve also heavily invested in monitoring systems so if reliability and “up-time” is important to your business we can help. On a 24/7 basis we can be guarding against failures, notifying you when your system is stressed or even warning you if there is suspicious activity on your network.
Whilst all of our team are qualified and accredited for what they do, we know that communication with you and your staff is vital. You can be reassured that we’ll speak to you in plain English at all times.
- Remote monitoring and support.
- Remote and on-site back-ups.
- Telephone assistance.
- On-Site Maintenance.
- Managed Contracts or Pay per visit options available.
- Audits of existing Systems and Services.
- Scalable Solutions.
- Office Re-locations.
- Start-up Business solutions.
- SME growth and infrastructure needs.